How Do You Handle Arguments?

DonDo you ever get into some real knock down, take no prisoners arguments? That could be with your spouse, kids, friends, a stranger, or even at work. But, whomever the arguments are with, they are nasty.

Don Swift, of Don Swift and Associates, Wichita Falls, Texas can help you. We’ll discuss the two paths that can be taken when arguments occur.

How an Argument Starts

There is a standard build-up which occurs with the process leading to any argument. How you handle that process can determine the outcome. It can impact your relationship with your family or even whether or not you continue to have a job.

An argument can start from just a few short words. There could be bullying or harsh words between you and someone else. Your spouse may not agree with what you say or want to do. Your kids may not agree with your rules. Someone may attack you with road rage. Someone at work may act like a real jerk to you. In any of these situations, just a few cross words may start an argument.

The Two Paths to Take

There are two paths you can take to resolve arguments. Both of them lead to Don Swift, CEO of Don Swift and Associates, Wichita Falls, Texas. Don has many years of experience in family mediation and workplace mediation. He is the “referee“, guiding people in proper ways to handle arguments.

The First Path

The first path is typical. Something negative said to you may be just a few words, or it could be an angry outburst. You feel the hair on the back of your neck rise. The anger builds up in the pit of your stomach. You attack.

At first, it’s a short outburst, the start of a heated attack. Then your opponent strikes even harder, which drives you to distraction. You ratchet-up the argument. This continues until there is all-out war. Both parties yell at each other and possibly continue into a physical attack.

I remember a friend who was hot-headed. He and I were out in his yard while he was raking leaves. His wife came outside and said something that wasn’t very nice, and he wound up and fired right back at her. The argument ratcheted-up to the point my friend took the rake and threw it at his wife.

My friend is no longer married to that woman. Realizing his mistake, he went to Don Swift of Don Swift and Associates, Wichita Falls, for help. It didn’t help him in his past marriage, but Don set him on the right path in his second marriage.

The Second Path

The second path, and the one that may be the hardest to achieve, is take a breath. Breathe slowly. Think about what you are going to say and how you’ll say it. Concentrate on not being judgmental or raising your voice.

You would never think, I hope, of yelling at your boss. Why would it be all right to yell at anyone else? You don’t yell at your boss because there could be severe consequences. If you yell at your family or spouse, you usually don’t think of the consequences until it’s too late.

Today more than 50 percent of marriages in North America end up in divorce. One of the major reasons is “irreconcilable differences.” In other words, there are some issues not worked out between the two of you. That’s where Don Swift of Don Swift and Associates employs his excellent mediation skills.

Many will ask, how can you handle an argument without being judgmental or raising your voice?

The simple answer is you can if you want to. You might find it helpful to have a chat with Don Swift of Don Swift and Associates on ways to settle arguments. Don has many years of experience working with couples and in workplace situations. He mediates to help sort issues before they become destructive arguments.

How Do You Handle Arguments?

Think about how you handle arguments. Do you get into some real knock down, take no prisoners, nasty arguments?

Or do you handle arguments as disagreements? You work through them by taking a breath. Breathe slowly, think about what you are going to say and how you will say it. Do it without being judgmental or raising your voice.

If you take no prisoners in the way you handle arguments, you need to talk to Don Swift of Don Swift and Associates, Wichita Falls, Texas. Don can help with mediation and can provide some sage ideas on how to handle arguments.

Conclusion

Arguments can be pretty nasty. They can have a significantly negative impact on relationships in the home, at work, and just about anywhere. Think of road rage and what can happen there. Road rage can end up not only in fisticuffs but in gun battles. What about my friend who threw the rake at his wife? Did that do him any good?

There is a way to address disagreements that lead to arguments. There is no point in saying, “Don’t get into an argument.” For many it’s second nature. The method in which you handle conflicts can define who you are, your friends, and whether or not you’ll keep your job.

Don Swift of Don Swift and Associates, Wichita Falls, Texas, has years of experience with mediating arguments. He helps people use a resolution process with constructive dialogue.

Arguments never have to escalate to throwing objects, taking a swing at someone, or being shot at on the road. We all have a responsibility to work through issues in a manner of respect. Don Swift of Don Swift and Associates, Wichita Falls, Texas, can guide you. Don has years of experience with mediation in the workplace and within family environments. Call on Don Swift to help you deal with your disputes before they reach the stage of taking no prisoners. You’ll be glad you did.

Safety in the Work Place

safety-515x580It is not often that people who are out there doing their jobs every day, to the best of their ability, are recognized for their expertise and their drive to make the lives of workers safer and better.

One of those dedicated people is Don Swift, CEO of Don Swift and Associates, Wichita Falls, Texas, who has dedicated a large part of his working life to helping companies and workers be the best they can be.

Expert Panel on Telemundo Television

On Saturday, October 3rd, 2015, Don Swift, of Don Swift and Associates, Wichita Falls, Texas, participated in an expert panel to discuss “Creating a Safe Workplace.” In discussing his selection to the panel, Don said, “Having workers go to work and come home to their families every day is the principle behind our continuous drive to help companies be the best they can be at creating safe workplaces.”

Don continued, “We work with many businesses in Texas that also hold the same principle as a priority. Our job is to assist with the development of safety systems, safety auditing, and ongoing management and coaching to ensure the safety goals of each company we work with are met.” Don concluded, “For us and the companies we work with, the tangible and intangible benefits of a strong safety program are well understood. Safety is Job Number 1.”

Don Swift and Associates

If your company could use some assistance in delivering a top-notch safety program, call on Don Swift of Don Swift and Associates, Wichita Falls, Texas. Don is recognized as an expert leader in the development, delivery, and management of safety programs for businesses in Texas and the Texoma area. He would welcome the opportunity to help your company achieve its safety goals. Don said, “Safety is not only good for the employees, but it can save the company money. That goes right to the bottom line.”

Human Resources in Wichita Falls

Don Swift and Human Resources in Wichita Falls, Texas

HR Don

This is part of an interview with Don Swift, Chief Executive Officer of Don Swift and Associates, Wichita Falls, Texas, talking about Human Resources. Don has more than 25 years of experience in delivering Human Resource services to companies and organizations in the Wichita Falls, Texas area.

What Is Human Resources?

Human Resources, in a business context, is the delivery of certain services within an organization. Those services deal with hiring, working conditions, and administration of employees. The goal of a Human Resources Department is to adequately and professionally manage the relationship between the employer and employee in any work situation.

Don Swift said, “If a business does not have an adequate Human Resources Department and employee management system, they are exposing themselves to lawsuits, employee dissatisfaction, and lost productivity.”

Interview with Don Swift

Q: How Do You See the Problem in Wichita Falls?

In responding to the question, Don outlined an allegation of wrongful dismissal that “included a number of issues that could have been handled adequately. Proper processing would have saved the organization thousands of dollars in legal fees and settlements”

At the heart of one case, an employee was provided a glowing annual performance review. Shortly thereafter, the employee was terminated by the manager. Termination was based upon a perception of what might occur because of actions by the employee. In short, the employer’s manager took independent action based upon perception and hear-say, putting the employer at significant risk.

There was no process within the organization for investigation of employee complaints. There was no termination process nor evaluation of methods used to terminate employees in the best interests of the employee and the employer.

In another case, an employee was fired a few hours after he advised management that he had a medical condition that required treatment, and he would need a few days off work. The supervisor who fired the employee did not have any Human Resources management standards to follow within the organization. The lack of any human resource processes cost the employer thousands of dollars.

As Don Swift said, “They had no idea of the hidden costs associated with the treatment of employees on the job. It all comes down to having professionally managed Human Resource processes within an organization.”

Q: How Do You Work With a Client on Human Resource Issues?

Don Swift, with a slight smile said, “I wish employers worked with me a lot earlier than they usually do. Many employers call me to get involved when they already have a problem. In many instances, I could save employers thousands of dollars by helping them manage Human Resources appropriately.”

Don explained his services as “…not taking over those involved in Human Resources within an organization. We give them a helping hand. Most people are working full out and don’t have the time to see what needs to be done to improve Human Resources within an organization.” He said, “Many companies, big and small, can benefit from an external consultation and review. There can be a significant return on investment just by saving a company from one complaint.”

Don’s services include:
Evaluation of Human Resources
Adherence to federal and Texas laws
Building Human Resource systems and processes
Addressing complaints
Training
Employee relations
Evaluations
Termination processes
Conflict resolution through mediation.

Q: What are the Benefits to the Employer?

Don Swift of Don Swift and Associates outlined the benefits to the employer as being the savings in visible and invisible costs. “Visible costs are those associated with settling with an employee, such as legal fees and settlements within the court system. Hidden costs are those associated with some of the issues that we do not see, like lower productivity or even petty vandalism.”

Conclusion

Human Resources deals with the systems and the management of personnel in the work place. The costs of poor Human Resources can be significant. That is where Don Swift of Don Swift and Associates comes in. Don can provide an independent view of your Human Resources. He has the expertise and qualifications to develop, implement, and manage personnel issues so you don’t have to worry about legal issues.

Give Don Swift a call today at 940-228-0550 and talk to him. He can help your company stay out of the legal bite of Human Resource litigation. You will have happier and more productive employees.

Image courtesy of S. Miles at
FreeDigitalPhotos.net

You Need a Life Coach

Life coachLife has its up and downs. There is the stress of work, the hundreds of things that need to be done each day, and those personal challenges that all get in the way of the organization, life, calm, and sense of your normal day.

You need a life coach to help you through your day, to help you organize, to lift you up when life may be getting you down, and to bounce worries off when you just need someone private and personal to talk to.

What a Life Coach Will do For You

A Life Coach will help you organize your life, set goals to make life and work what you really want it to be, and he or she will be there to encourage and support you every step of the way.

We all know how hard it is in our daily lives to accomplish all we want to do. A Life Coach will make certain you do not lose your way.

My Life, and I was Stuck in It

I was a successful business professional, but my family life was in shambles. I wanted to provide for my family, but I also needed a balance in my life that was missing. I was suffering and so was my wife. There had to be a better way.

A friend turned me on to the idea of a Life Coach. The idea that someone could help me organize and balance my life had real appeal, but I was dubious. After doing some research and thinking about life coaching, I decided to give it a try. I was ready to see what life coaching could do for me. I was ready to re-establish my relationships with the people and things I loved in my life, but didn’t seem to have time for.

The Job of the Life Coach

This guy showed up at my office and introduced himself as my Life Coach. He was Don Swift from Don Swift and Associates, Wichita Falls, Texas. He was a very pleasant fellow, unassuming, quiet, and a responsive listener.

As we eased into a conversation, I found out more about life coaching and started to understand what Don could really do for me. Don said, “It is not my job to tell you what to do. It is my job to help you find the answers that best fit your life’s goals.”

Life Coaching with Don was an enlightening and freeing experience. He helped me to begin to organize my goals. I began to see solutions to some of the larger challenges life had thrown at me.

Why do I Think I Needed a Life Coach?

In the beginning, I wasn’t really sure life coaching was for me. After all, as a busy professional and with the crazy pace of my life, change was incredibly difficult. What convinced me was when my young daughter started calling me a “workaholic.” I knew something had to change, no matter how difficult it would be.

Not many of us will admit we are workaholics, but Don Swift helped me to start organizing my life around what was most important to me. His job as my Life Coach was to help me realize my dream of being a better husband and father. Amazingly, even with my 30-odd years of managing, there were things he saw that I could change to make my work and my life more efficient and enjoyable. Basically, Don helped me start living life on my terms.

Conclusion

Over a period of time, Don Swift’s term as my Life Coach came to an end. He did his job, and I have to say, he saved a big part of my life. My family was ready to walk, and he saw it, but I didn’t. I have Don Swift of Don Swift and Associates, Wichita Falls, Texas to thank. Even though I went into the process hesitantly on the recommendation from my friend, I would do it all over again in a heartbeat.

If your life seems to be spinning out of control, and you’re struggling to define or achieve things that are important to you, then you need Don Swift of Don Swift and Associates, Wichita Falls, Texas to help you, too.

You will be amazed at how Don Swift can help you as your Life Coach. Don’t delay one more day. That one day more could be the end of life as you have known it. No one deserves to travel down that road. Contact Don Swift today to be your Life Coach.

Photo Courtesy of S. Miles at
FreeDigitalPhotos.net

Termination of an Employee? Now What?

The Decision Is Made

You have made the decision to terminate an employee. This will be a very difficult and stressful time in your professional life, but it must be done for the good of the organization and your employees.

In this blog, we will cover some of the issues to help you through with the decision to terminate an employee. First, it is recommended that you call in the expert, Don Swift and Associates, for help to “dot the i’s and cross the t’s”. It is essential to make it right the first time.

The Law in Texas

In Texas, an employee can be terminated for:

Cause – An employer finds that an employee has stolen company property, continually not preformed to expectations, or may have breached other terms of employment.

Reduction in Workforce – The workforce is being reduced.

Just Because – An employee may have an annoying personality or creates problems with others in the workforce. In short, the employee may not be a good fit into the business.

Voluntary Termination – The employee decides to terminate the employment relationship.

With any termination, the employer is at risk of being sued. This could even be the case when the employee leaves voluntarily. They could complain they were not treated fairly at work or that they were discriminated against.

Sorting out the legal and emotional issues to protect the employer’s interests and limit financial exposure to a claim requires expert assistance. Don Swift and Associates has the experience and are experts in assisting you with the termination process for any of these reasons.

Angry WomanThe Terminated Employee

Most employees, when terminated, look for ways to take legal action against the past employer. There are three stages a past employee may go through when terminated. First is the “I did not do anything wrong” stage. The second stage begins with anger whereupon the past employee concludes “I need a lawyer.” The final stage is commencing an action against the former employer.

The Employer

Facing a previous employee across the table and being accused of wrongful dismissal is one of the most emotional and financial issues you will face as an employer. There is not only the stress and emotion of the actual termination, but you will face a full range of emotions when you are presented a claim for wrongful dismissal.

Be Prepared

The best way to protect your interests and address the stress and emotion of the decision to terminate an employee is to call an expert prior to a termination. In fact, it is best to bring in the expert as early as possible and better when you begin to address the performance of an employee.

Don Swift and Associates are the experts who can help you with the termination process which needs to be done in a judiciously calculated manner. Don Swift can assist you with:

• Ensuring that the right process for discipline is followed.

• Ensuring that the employee has been provided due process for discipline and the opportunity to improve performance.

• Ensuring that the correct documentation is provided to the employee and the personnel records are complete.

• Ensuring that the termination is carried out properly. This includes having a witness present to confirm that the employee was addressed appropriately.

• Ensuring you are prepared for the inevitable which is legal action against you and your company.

The Expense of All of This

Some may think, “I can save the money and do this myself.” Contracting Don Swift and Associates is your insurance policy. You will be able to face any claim of wrongful dismissal with the confidence that you have done everything possible to protect your interests and reduce your risk of legal and financial exposure.

Call the Experts

Call the experts, Don Swift and Associates, to help you with the termination process. Termination of an employee is a very complex process. To protect your company and yourself from the emotional and financial attacks of a previous employee, you need the expertise Don Swift and Associates can provide.

Don Swift and Associates is your insurance policy that a termination will be done in a manner that provides you and your company the best opportunity to survive a claim for wrongful dismissal. Call Don Swift and Associates today at 940-228-0550 for help in the Wichita Falls area of Texas.